The world of event and venue management is moving faster than ever. Today’s guests expect digital convenience, seamless communication, and professional service from the very first interaction. Behind the scenes, venue teams need tools that streamline operations, improve collaboration, and reduce admin work.
At FlowVenues, we’re proud to unveil a suite of new features designed to do just that—helping you run your venue more efficiently, impress your guests, and simplify your day-to-day tasks.
Let’s take a closer look at what’s new.
🌐 FlowVenues Guest Portal: Your Guest’s New Digital Home
Managing guest communication and document sharing via email can quickly become overwhelming. The new FlowVenues Guest Portal solves that problem.
With this secure, self-service portal, guests can:
- View all live event details in one place
- Access proposals, invoices, contracts and event documents
- Chat directly with your venue team
- View your venue brochure and details
- Make secure online payments via Stripe
- See all their upcoming and past events
Access is granted via a secure code sent to their email, giving guests a modern, professional experience while keeping their information safe.
🛠️ New in FlowVenues Events
The core of FlowVenues just got more powerful with several new tools to help you manage events with ease.
💳 Payment Tools
You can now:
- Record offline payments (bank transfer, card reader, etc.)
- Request online payments from guests
- Offer secure payment through our Stripe integration
All your payment activity is tracked, organised, and fully visible—making it easier to stay on top of your event finances.
💬 Chat Features
Two types of chat are now available:
- Guest Chat: Talk directly with your guests, answer questions, and stay connected throughout the planning journey.
- Team Chat: Collaborate with your colleagues, get confirmations, and stay aligned—without switching between email or WhatsApp.
✉️ Message Templates
Save time and improve consistency with customisable message templates. Use them for:
- Event welcome messages
- Deposit reminders
- Pre-event checklists
- Post-event follow-ups
You’ll reduce repetitive work while ensuring every message sounds on-brand and professional.
✅ FlowVenues Tasks
Introducing FlowVenues Tasks—a better way to stay on top of your event workflows.
- Create and assign event-specific tasks to your team
- Monitor task progress with the Task Dashboard
- Claim or reassign tasks as needed
Everything is structured, trackable, and tied to your events. No more paper checklists or lost notes—just a smooth task management experience.
🗂️ FlowVenues Journal
Say goodbye to scattered updates. The new FlowVenues Journal gives your entire team a central place to communicate, share updates, and stay aligned.
Use it to:
- Confirm event bookings
- Post team updates
- Share internal questions or reminders
- Comment, like, and collaborate in real time
Think of it as your internal digital noticeboard—designed for modern venues and growing teams.
Why These Features Matter
The hospitality industry is changing. Clients expect transparency, speed, and a premium experience. Your team needs better tools, and you deserve a system that keeps everything in one place.
With these new additions, FlowVenues is now an even more complete venue management platform—helping you:
- Delight guests with a modern experience
- Centralise payments and communication
- Keep your team aligned
- Save hours of admin time
- Focus more on what matters: delivering amazing events
🚀 Ready to Elevate Your Venue Operations?
If you’re already using FlowVenues, all these features are now live and ready to explore. Not yet part of the platform?
👉 Start your free trial or book a demo to see what the future of event management looks like.
📅 Book a free demo today to see how FlowVenues can transform your operations.
There’s never been a better time to make your venue smarter, faster, and more guest-centric.
Let FlowVenues help you get there.